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Major Advancement: X1 Hub firmware version V15 is here!
We are pleased to announce that our X1 universal remote control has been updated to the V15 firmware version! Thi...
SofaBaton
X Series
1 year ago
12258
52
X1 Hub Upgrade Already!
Dear Sofabaton Customers, Thanks for your patience and attention in our products. As mentioned last month,our X1 remote V9 ...
SofaBaton
X Series
1 year ago
14742
135
What Your 2023 Smart DREAM Home & Entertainment House Set Up?
In a good arrangement in my opinion,just that the problem with it is if you need some Fast Life Experice or a really Automa...
SofaBaton
Remote control
1 year ago
2336
0
What smart remote specifications matter most?
As a very rough rule of thumb,the main purpose of remote control's specifications sheet is to...
SofaBaton
Remote control
1 year ago
2642
11
Which will be decent smart remote to be universal throne?
Ever since Logitech ceased active development of their excellent Harmony range, there has been a marked absence of decent u...
SofaBaton
X Series
1 year ago
3699
6
Sofabaton X1 remote vs Logitech harmony remote
Sofabaton X1 remote vs Logitech harmony remote. Which one will be better for you?Tell me your experience...... Learn m...
SofaBaton
X Series
1 year ago
7641
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【Tutorial】 X1 New Upgrade SOON!
Dear Sofabaton Customer, Thanks for choosing Sofabaton X1 smart remote. We are so delighted to tell that we have upgraded d...
SofaBaton
X Series
1 year ago
6593
9
2022.9.9, Major Update of Android APP ,HUB
!()NOTE: The firmware of the Android APP and HUB must be updated. Both are indispensable. Dear Customer, Thank you for choo...
SofaBaton
X Series
1 year ago
35288
174
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
This post will be updated and added continuously, please pay attention. Thank you very much for purchasing the X1 remote co...
SofaBaton
X Series
1 year ago
21596
40
PROBMEMS WITH X 2 REMOTE
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
jpiper831
X Series
4 day ago
51
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
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X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
PROBMEMS WITH X 2 REMOTE
2.
Nvidia Shield Connection
3.
Slow repat IR commands
4.
Gaining access to commands that aren’t in the database
5.
Feature request for haptic feedback on screen buttons
6.
Using X1S to access functions not found on Samsung remote
Latest comments
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?